Returns & Exchanges
Byron & barclay accepts the following returns & Exchanges:
Online returns or exchanges must be made within 30 days from the delivery date.
All merchandise must be unwashed and unworn with tags attached. All garments are subject to inspection. Worn items will not receive a refund.
Sale items, grooming, innerwear and hats are final sale and not eligible for return.
To Return an Item
Contact firstname.lastname@example.org with your return request. Be sure to include your order number and list items you wish to return. Once return has been approved, a shipping label will be emailed to you. Place items in box with original packaging, tags attached, and original receipt. Attach the return label provided to outside of box and ship back to us. A $6.95 fee will be deducted from your return total. You may also mail the return through a carrier of your choice to: Byron & Barclay, 121 E 2nd Street Suite 100, Owensboro, KY 42303.
Shipping and handling costs are non-refundable.
Refunds will be given within 7 days of receipt of item. Returns are subject to inspection. Returns received outside of the 30 day window will not be accepted.
Byron & Barclay is not responsible for lost or stolen packages or packages returned to Byron & Barclay due to incorrect delivery address.